Shipping & Returns
Design & Shipping Process
Welcome to our design and shipping process section. Here, we provide an insight into our meticulous design process, shipping methods, and packaging details. Our straightforward language aims to build trust and confidence with our clients, ensuring a seamless experience from design to delivery.
Feel free to reach out to us at info@theseasonteam.com if you have any specific design or shipping queries. We are dedicated to providing a transparent and reliable service that exceeds your expectations.
Returns & Customization
At The Season Team, we recognize that customers may occasionally seek to return or customize a product. Our return and customization policy is designed to offer transparency and assurance, allowing you to shop with confidence and clarity.
Shop Items (Shirts & Hoodies):
We do not offer refunds on shop items; however, store credit will be issued for eligible returns.
Graphic Design Services:
Due to the nature of custom design work, all sales for graphic design services are final and non-refundable.
If you have any questions or need additional information regarding our policy, please feel free to contact us at returns@theseasonteam.com. We are dedicated to providing a smooth, professional, and satisfying experience for every client.